Family Peer Support Specialist - Boise, ID
Location: Boise Idaho
Description: UnitedHealth Group is hiring Family Peer Support Specialist - Boise, ID right now, this position will be placed in Idaho. More details about this position opportunity kindly see the descriptions. Position Description:
The Member & Family Affairs Unit (also known as the Recovery and Resiliency Unit) is responsible for working directly with consumers and families upon requ! est, recruiting consumers and families for Optum Idaho initiatives, supporting existing consumer initiatives, supporting the grievance process, engaging in quality initiatives; collaborating with Care Managers, providers, and community agencies to support consumer access to needed services; designing and scheduling orientation; creating and implementing a comprehensive ongoing training program with and for consumers, families, consumer and family organizations, providers and staff; implementing specific projects at the direction of the Executive Director such as the crisis alternative project and the hospitalization review project; and creating and maintaining communication with consumers, youth, families, consumer and family run organizations and providers.
Primary Responsibilities:
Uses his/her own recovery experience and training to assist families and consumers with defining their recovery goals, and developing the skills and knowledge needed for the! consumerââ¬â¢s recovery
Support the creation of a! nd assist with the implementation of a comprehensive training and education program with peers, families, providers and staff.
Establish and maintain strong collaborative relationships with existing family organizations, so members of those organizations become actively involved with Optum Idaho activities
Effectively communicate plan information to consumers and consumer operated organizations and with families and family organizations as well as consumer and family rights and responsibilities, in addition to a wide array of other topics including clinical policies, analysis of data and program evaluation.
Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs that are both culturally competent and also use recovery and resiliency
As directed, serve as a designated member of internal committees and subcommittees.
Participate in Optum Idaho quality review processes
As re! quested, provide support to family members in making needed appointments
Work with the Clinical Program Director, Clinical Director and the clinical team to implement intensive enhanced care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumerââ¬â¢s condition.
Be available to provide direct support to family members of consumers being discharged from 24-hour care or to refer them to a support group
Assist and support consumers and family members with grievance processes.
Collaborate with Care Managers, providers, and community agencies and organizations to facilitate access to and transition between services.
Collaborate with Care Managers, providers, and community agencies and organizations to identify family members of consumers who may benefit from peer support. Participate in treatment planning with consumers and families who request that s! upport.
Respond to concerns and questions from consumers and f! amilies.
If requested, provide information and assistance to consumers who have received a Notice of Action
Work with community agencies along with and/or on behalf of consumers and families.
Provide feedback about treatment planning development based on their interactions with other consumers and families
Advocate on behalf of the consumers and families
Provide peer support to consumers and family members at critical points in their treatment process
Serve as liaison between OHBS and those who use services
Recruit and support consumers, parents and family members to participate in all phases of the operation of Optum Idaho.
Requirements:
High school diploma or GED, required
Self-disclosure as a current or former consumer of mental health or substance abuse services or family member of a current or former consumer of mental health or substance abuse services, required.
Demon! strated understanding of the principles of recovery and resiliency
Effective communication skills
Intermediate MS/Office (Word, Excel & Outlook) is required
Ability to facilitate training events
Successful completion of a certified peer specialist training program within one year of employment
Current non-restricted driverââ¬â¢s license in the State of Idaho required
Masterââ¬â¢s or doctoral degree in psychology, social work, counseling or related field; or registered psychiatric nurse, preferred
English/Spanish bilingual skills are preferred
Familiarity with the Idaho behavioral health system is preferred
OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatmen! ts; helping them to navigate the system, finance their health care need! s and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/VUnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to UnitedHealth Group.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Wed, 27 Mar 2013 07:47:47 GMT
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